Booking terms and conditions

When booking a room, you accept the booking terms and conditions as they are listed underneath.

Included in the basic price

  • The listed basic price is valid per room per night.

  • Basic price includes VAT and any other taxes and charges.

  • Basic room price also entitles our guest to one parking place on our private parking, which is separated from the public road. This parking place does not need to be booked.

  • Internet access (WiFi) and coffee and tea in the lounge are free.

Any extras (not included in the basic price)

  • For a 1 night stay: €10 (including VAT) extra per room.

  • Extra person (child) in the room: subject to prior permission from the hotel proprietor and extra payment of €70 (including VAT) per night.

Deposit

  • Since the advent of online hotel reservations, booking a room has become much easier, but also more impersonal. And while (with us) it remains a minority, unfortunately, no-shows are an ever-growing plague. Consequently, in some circumstances a deposit is requested (e.g., in case of a longer booking in a busy period).

  • A deposit is requested only via a separate email, never during the booking process, but after you have already received confirmation of your booking.

  • If you doubt the authenticity of the email, you can verify it with us by phone. Please use only the number +32 478 25 24 21 for this purpose.

  • Pay an advance only to bank account BE92 2800 3030 1423.

Legal smoking ban

  • Belgian legislation states it is not allowed to smoke in hotels. Smoking is only allowed outside of the hotel. In view of lingering odour pollution and possible impossibility of letting the room, such a breach shall be considered as a unilateral breach of booking. Full cost of stay shall still be owed.

Booking cancellation or adjustment

  • Booking cancellation at the latest 2 weeks before arrival: no costs.

  • Booking cancellation between 2 weeks and three days beforehand: 50 % of full cost of stay.

  • Booking cancellation 1 or 2 days before arrival date: 80 % of full cost of stay, with a minimum of 1 night.

  • Booking cancellation on the arrival date itself, no-show or reduction of stay: 100% of the cost of stay.

Checking in and out

  • Check-in. When you arrive, your room will be available from 3pm onwards (or earlier if it is ready). You can check-in up to 8pm. It is possible to check-in later after prior agreement with the hotel proprietor.

  • Check-out. We request you vacate your room by 11am the day you leave. An extra night shall be charged if the room is not vacated by then.

Incorrect check-in

  • Booking is only valid for the number of persons as stated by the customer when booking.

  • The hotel does not accept pets or any other animals.

  • It is not allowed for children younger than 12 to stay in the hotel (except for prior permission by the hotel proprietor).

  • Should guests arrive with more people than stated when booking the room, with animals or with children younger than 12, we shall consider that a unilateral breach of the booking and the full cost of stay shall be owed.